Last Updated: February 2026
Technology Made Simple (“Technology Made Simple,” “TMS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our services, including service-related SMS communications.
Information We Collect
We may collect the following information from customers and users:
- Name
- Phone number
- Email address
- Service address
- Account, invoice, and service-related details
Phone numbers may be collected during service scheduling, customer onboarding, or other direct interactions with our business.
How We Use Your Information
We use your information solely for legitimate business and service-related purposes, including:
- Scheduling and managing service appointments
- Sending service-related SMS notifications (e.g., appointment confirmations, technician arrival updates, job completion notices, invoices, and payment confirmations)
- Providing customer support and service communications
- Maintaining internal records related to active or completed services
We do not use SMS for unsolicited marketing or promotional purposes.
SMS Communications & Consent
If you provide your phone number and explicitly consent, Technology Made Simple may send you service-related SMS messages. Message frequency varies based on service activity.
You may opt out of SMS messages at any time by replying STOP.
You may request assistance by replying HELP.
Message and data rates may apply.
Data Sharing & Third Parties
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
We may share limited information with trusted service providers (such as messaging or payment processors) only as necessary to deliver our services. These providers are contractually obligated to protect your information and use it solely for service delivery.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain personal information only for as long as necessary to fulfill service-related purposes, comply with legal obligations, or resolve disputes.
Your Rights & Choices
You may request to:
- Access or update your personal information
- Withdraw SMS consent
- Request deletion of your information where applicable
To make a request, contact us using the information below.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Technology Made Simple
Email: info@technology-made-simple.com
Website: https://technology-made-simple.com